Telstra Webmail Login

Telstra Webmail is a webmail service provided by Telstra Group Limited. Telstra is an Australian telecommunications company that provides Broadband Internet, NBN, 5G, TV & Mobile Phone Services in Australia. Telstra is the largest wireless carrier in Australia and had more than 18.8 million subscribers in 2020.

Telstra provides an email service for all its subscribers. Subscribers can create their email account and use Telstra webmail to log in or set up their account with email programs such as Outlook, Windows Mail, Thunderbird, etc.

Telstra Webmail – Login & Access your Webmail account

What is Telstra Webmail?

Telstra webmail is the most popular webmail service provider in Australia. Telstra provides webmail services to all its subscribers. You can create an email account with either of three extensions (user@telstra.com, user@bigpond.com, and user@bigpond.net.au).

How to create a Telstra email address

If you are already a Telstra login user and haven’t created your email address, you can follow the below steps and create your email account.

  • Visit My Telstra in your web browser.
  • Sign in with your Telstra ID and password.
  • After login, select Webmail at the top of the page.
  • Follow the instructions to set up your email account.

Telstra Webmail Login

If you already have created your Telstra email account, You can follow the steps below to sign in to your webmail account and access your emails.

  • Visit Telstra Webmail Login page.
  • Enter your Telstra login id and password, and click on the Login button.
  • Enter your email address and password to sign in to your webmail account.

Recover your Telstra Username

  • Visit the Telstra Username Recovery page.
  • You will need your email address, Telstra phone number, or Telstra account number to recover your username.
  • Select the methods based on your preference and click on Let’s get started.
  • Enter your details based on the option you selected and complete the captcha.
  • Click on Continue.
  • You will receive an email with further instructions to recover your username.

Recover your Telstra Password

  • Visit the Telstra Password Recovery page.
  • Enter your username and complete the captcha.
  • Click on Continue.
  • You will receive an email with a link to reset your password.

Telstra Webmail Server settings for POP3, SMTP and IMAP

If you plan to use Telstra email with an email program such as Outlook, Thunderbird, Windows mail, etc., you will need the IMAP or pop settings to set up your email account. You can use your Telstra mail with your smartphone as well.

IMAP Settings
Incoming mail server (IMAP)imap.telstra.com
IMAP port993, SSL
Outgoing Mail server (SMTP)smtp.telstra.com
SMTP portSSL/TLS on port 465 (recommended) or STARTTLS on port 587
SMTP authentication On
POP3 Settings
Incoming server addresspop.telstra.com
Incoming server port995, SSL

Setup Telstra email on Outlook 2016

If you want to set up Telstra email on your windows PC with outlook 2016, follow the steps below:

  • Open Outlook on your PC or Laptop.
  • Click on File > Info > Add Account.
  • Click on New and select Manual setup or additional server types.
  • Select IMAP and then enter your email address and password.
  • Uncheck Log on using Secure Password Authentication (SPA).
  • Enter the Server information as shared above in the table.
  • After entering server information, click on Next.
  • Outlook will test your server settings. Once it’s done, click Close.
  • Select finish and your Telstra email address will be added.

Setup Telstra email on Apple iPhone

If you want to set up Telstra email on your iPhone, follow the steps below:

  • Go to Settings > Mail > Accounts.
  • Click on Add Account.
  • Click on Other and select Add Mail account.
  • Enter your Name, Email, and password, then click on Next.
  • Select your Server type as IMAP or POP.
  • In Hostname, enter the server details from the above table.
  • After entering all the incoming and outgoing mail settings, click on Next.
  • Your email address will now be added.